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Warrant / Return Policy
McSteve is in partnership with the best Manufacturers and Distributors of the best quality of smart I.C.T. gadgets and Accessories both locally and internationally. Sometimes, things go wrong with these products due to factory errors or defect. Our brand is committed to ensure that every customer gets the quality to guarantee value for money. Warranty ensures that if anything goes with the product within the stipulated warranty period, that is not user’s fault, your product can be repaired or replaced. Warranty is available on select brands and products and you can access your warranty both locally and internationally through the available service care centres of the manufacturer. Warranty does not cover wear and tear, Moisture, liquid intrusion, Screen display, unauthorised repair and mis-use by a customer.
We have a 7 days return policy for local purchase and 15 days return policy for international purchase with money back guarantee for only products with factory error or defect, starting from the date customer received the order